Cookie Policy

Last updated: 31 May 2026

This Cookie Policy explains how Glow Haven (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website. It should be read alongside our Privacy Policy, which explains how we handle your personal information more generally.

By using our website, you agree to our use of cookies as described in this policy, except for any cookies that require your consent, which we will only set where you have given it.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve performance, and to provide information to the website owner. Similar technologies such as pixels, tags, and local storage work in comparable ways, and references to “cookies” in this policy include these technologies.

Why We Use Cookies

We use cookies to:

  • Operate our website and keep it secure.
  • Remember items in your basket and your preferences.
  • Allow you to log in to and use your account.
  • Understand how visitors use our website so we can improve it.
  • Measure the effectiveness of our marketing.
  • Show you relevant content and advertising, where you have consented.

Types of Cookies We Use

Strictly Necessary Cookies
These are essential for the website to function, including processing orders, enabling secure checkout, and maintaining your basket. They cannot be switched off in our systems. Many of these are set by Shopify, which hosts our store.

Performance and Analytics Cookies
These help us understand how visitors interact with our website by collecting information such as which pages are visited and how the site performs. This information is used in aggregated form to improve the website.

Functionality Cookies
These allow the website to remember choices you make, such as your preferences and saved details, to give you a more personalised experience.

Marketing and Advertising Cookies
These are used to deliver advertising relevant to you and your interests, including on social media platforms, and to measure the performance of advertising campaigns. We only set these where you have given consent.

Third-Party Cookies

Some cookies are set by third parties that provide services to us, such as Shopify (store hosting), our analytics providers, our email marketing provider (Klaviyo), and advertising and social media platforms. These third parties may use cookies to collect information about your activity across websites over time. We do not control these cookies, and we recommend reviewing the relevant third party’s own cookie and privacy policies.

Please note that when you reach our store through, or interact with us on, marketplaces such as Etsy, eBay, or Amazon Handmade, or on social media, those platforms set their own cookies under their own policies.

Managing Your Cookie Preferences

When you first visit our website, you will be shown a cookie banner allowing you to accept or manage non-essential cookies. You can change your preferences at any time through the cookie settings on our website, where available.

You can also control cookies through your browser settings, including blocking or deleting them. Please note that disabling certain cookies may affect how the website works, and some features may not function correctly.

For more information on managing cookies, including instructions for common browsers, you may find resources such as the ICO website (ico.org.uk) helpful.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Any changes will be posted on this page with the date updated accordingly.

Contact Us

If you have questions about this Cookie Policy, please contact us:

Email: info@glowhaven-home.co.uk
Business name: Glow Haven - Home
Address: Bolton, England, BL3 1HY